Hospitality
The Canadian tourism industry continues to grow and recruit well-trained individuals to work in areas such as food & beverage services, accommodation, tourism services, events & conferences and transportation.
The Hospitality program at Reeves College provides students with strong travel and tourism training for jobs in hotel and facilities management, customer service, housekeeping management, and more. Students will gain hands-on experience in the tourism industry as part of a practicum placement in a real-world hospitality workplace.
In addition to their Hospitality diploma, graduates of this program will receive an American Hotel & Lodging Association (AHLA) diploma.
"The instructors and staff guided and supported me and helped me achieve what I always wanted. Two days into my practicum, I was offered a job. I feel now that I am in charge of my life.” – Marley C., Reeves College Graduate
This program is 43 weeks in length.
Job Opportunities
- Adventure Tourism and Recreation
- Tourism Services
- Food and Beverage Services
- Accomodations
- Travel and Trade
- Events and Conferences
- Transportation Attractions
Program Courses
The program outline below is for Alberta.
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| B2060 |
Basic Financial Accounting for Hospitality |
60 |
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- Students will be introduced to basic fundamental accounting issues and procedures required in hotels, restaurants and clubs. Students will learn the responsibility of a hospitality property’s accounting department, advantages and drawbacks of various types of income statements, and the role of inventory in calculating profit.
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| L1020 |
Employment Readiness Strategies |
20 |
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- The extremely important skills of effectively presenting and selling oneself on the employment market will be covered in this course. Effective resume preparation, cover letter formats, thank you letters, and content and phraseology will be studied and practiced as well.
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| B2120 |
Facilities Management |
60 |
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- Students will learn how to work effectively with facilities engineering and maintenance departments, including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.
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| B2070 |
Food and Beverage Services |
60 |
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- Students will be introduced to all aspects of food and beverage operations and will examine the efficiency of planning, management and delivery of services by dining halls, coffee shops, caterers, clubs and room service operations.
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| B2020 |
Front Office Procedures |
60 |
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- Students will understand, organize, perform and evaluate front office functions that are critical to the success of a hotel. Students will be trained on the importance of guest service, along with the many technical aspects of front office management.
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| B2030 |
Hospitality Computer Systems |
60 |
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- Students will become familiar with the specialized computer applications used in the hospitality industry, with emphasis on reservations systems, property management systems, and food & beverage sector systems.
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| B2080 |
Hospitality Sales and Marketing |
60 |
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- Students will be introduced to proven marketing strategies and examine how these strategies are successfully implemented in marketing the hospitality services of hotels, motels and resorts.
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| B2050 |
Hospitality Supervision |
60 |
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- Students will examine the role of the supervisor in lodging and food service operations, and will learn staff supervision skills techniques. Specific techniques for effective communication, increasing productivity and controlling labour costs are covered.
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| B2040 |
Hotel / Motel Security Management |
60 |
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- Students will be prepared to meet the vital issues facing today’s hospitality industry pertaining especially to security issues. Students will learn about proven strategies that protect both employees and guests.
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| B2010 |
Housekeeping Management |
60 |
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- Students will gain a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations.
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| L1040 |
Job Search / Academic Review Techniques |
20 |
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- Students will have the use of our Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers. Facilitators will also be made available to advise on job finding resources, interview skills and techniques, and to carry out mock interviews. Students review core program concepts and learning in order to market their skills effectively.
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| B2105 |
Leadership and Management in the Hospitality Industry |
60 |
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- This course is designed to provide students with a basic understanding of reliable leadership and management methods for surviving and thriving in the midst of chaotic change. This course will assist future industry leaders in making valuable contributions to their organizations and, at the same time, enhance the personal satisfaction gained from their work lives.
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- This module is for course credits but has no grade. Studentswill be placed in actual work places related to their field ofstudy and will be expected to act as regular employees forfive weeks in order to gain the valuable “real world”experience that so many employers seek. Students areencouraged to find their own work experience placement;however, once placed, continuation in that placement ismandatory. This in an unpaid experience.
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| B2090 |
Tourism and the Hospitality Industry |
60 |
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- This module will provide an overview of the entire food and lodging services industry. Career opportunities in the field and examining trends in the industry will be highlighted.