Office Administration
All offices need organized and well-trained office administrators to keep them running smoothly. To succeed in this fast-paced and demanding job, you need the right combination of skills and training.
The Office Administration program at Reeves College trains students in office procedures and best practices, business communications, common office and accounting software, keyboarding, computer skills, and customer service skills. Students gain on-the-job experience over the course of a five-week practicum placement in a real-world business setting.
"Reeves College gave me the skills that employers in my field are looking for. The college also helped me by providing encouragement to reach my goals." – Charlene B., Reeves College Graduate
This program is 27 weeks in length.
Job Opportunities
- Office Administrator
- Office Assistant
- Administrative Officer
- Administrative Services Coordinator
- Liason Officer
- Office Manager
Program Courses
The program outline below is for Alberta.
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| L1015 |
Strategies for Success |
20 |
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- Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice. Students will also prepare a professional resume and learn how to write effective cover letters.
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| MOTR |
Microsoft Outlook |
40 |
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- This course explores information using Microsoft Outlook. It will present the MS Outlook application interface, tools, and features. You will learn about the fundamentals of an email application, scheduling, calendars, contact lists, creating, forwarding and managing messages. This course relies heavily upon hands-on practical activities that allow you to learn the concepts by practicing them on a regular basis.
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- The main objective of the first part of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Office Word. In the second segment, this course will go further to introduce students (as experienced users) to some advanced features of Word in order to produce professional documents, manage large files, work with web documents, collaborate with others, or merge data together.
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- The main objective of the first level of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Office Excel. In the second level of this course, students will begin with a review of the basic operations and then move to more advanced topics that include working with functions, customizing formatting, using drawing tools, hyperlinks, data tools, databases, cell formatting, drawing objects and customizing charts.
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- The main objective of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Office Access. Students learn how to create tables and forms and how to search for data, sort and filter data, and create and modify queries. Reports and charts can be created using the data.
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| MP7R |
Microsoft PowerPoint |
40 |
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- The main objective of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Office PowerPoint.
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| B1030 |
Business Communications |
60 |
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- Students will learn a variety of communication methods for the modern business office. Topics include written and oral communications, grammar, spelling and the communication process. Students will practice these elements by role playing and through case studies.
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| B1050 |
Accounting Fundamentals I |
40 |
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- Students are introduced to the fundaments of double entry bookkeeping including debits and credits, assets, liabilities, equities, journalizing transactions, posting of accounts to ledgers and preparing a trial balance.
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- Employees are the most valuable asset of a business and all aspects from hiring to performance appraisal are examined utilizing the case study approach.
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| B1075 |
Employment and Customer Service Skills |
20 |
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- In the employment skills component, effective resume preparation, cover letter formats, content and phraseology will be studied and practiced. In the customer service skills component, the importance of the customer and of customer service are examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
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- This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable “real world” experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
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| L1040 |
Job Search / Academic Review Techniques |
20 |
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- Students will have the use of our Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers. Facilitators will also be made available to advise on job finding resources, interview skills and techniques, and to carry out mock interviews. Students review core program concepts and learning in order to market their skills effectively.