Launch your new career in the rewarding field of sales with practical and up-to-date training from Reeves College. The Sales Professional Certificate program will provide you with everything you need to know about business, technology, and advanced sales techniques.
You’ll learn about digital marketing, interpersonal skills, product knowledge, buyer behaviour, legal and ethical issues, and more. With this hands-on training, delivered by industry-experienced instructors, you’ll be prepared to drive real results for businesses and satisfy customers or clients.
Once you graduate, you’ll be ready for a variety of roles in sales, marketing, and business administration. With a solid foundation of skills and knowledge, you can start on the path toward advancement and a potentially lucrative career in sales.
Tasha discusses the hands-on training she received at Reeves College.
This course is a broad-based introduction to using a personal computer. It teaches the fundamentals of an operating system and the most popular application software including word processing, spreadsheets, and presentations. You will also learn about the internet, web browsers, electronic mail, and antivirus software. The course is based on the Windows operating system, Microsoft Office 2013 and a variety of popular software programs for internet- and security-related applications. Extensive hands-on exercises throughout the course will allow you to practice and reinforce the skills you acquire, while progress check questions at the end of every module will give you the opportunity to test your knowledge of the presented material.
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
In this module, students will be introduced to the concepts of individual and group behaviour, the challenges of the workplace environment, how to manage groups and teams, how to maximize efficiency in the workplace, and how to manage change.
The student will learn about sales as a profession, including the legal, ethical and social issues in selling.
Topics covered in this module will include buyer behaviour, communication in a sales setting, and sales knowledge.
Students will learn how to handle objections, how to close the sales presentation, and providing service and follow-up to customers as part of the sales process. This module will also include information about sales territories and financial analysis.
In this course students will learn how to use source and apply for a job. Facilitators will be available to provide guidance with respect to interviewing skills, resume writing and the effective use of social media to promote oneself.